In-Depth Platform and Visual Guidance (Zoom):
Book a time with one of our Concierge Representatives
Text Support:
(256) 279-8414
Email:
concierge@dropified.com
Quick Issue/Inquiry (Chat Support):
(For a quick questions about your Dropified account, contact our general support)
Dropified App Chat Support
Representatives:
Drew
Drew started with Dropified in August of 2019 and grew within the organization to lead the Customer Success team. He originally comes from a small farming community in Northern Saskatchewan, Canada – where he would go on to gain a Bachelor of Commerce from the University of Saskatchewan. His career would start in the realms of marketing, sales, and brand development. Professionally, he has held roles ranging from sales management to product management, in industries including professional sports, tourism, and software. He has a strong passion for technology, sales, leadership, professionalism, and ensuring high-quality customer experiences. On a personal level, Drew has taken full advantage of working remotely and has grown to love and reside in Merida, Yucatan, Mexico. Here, he is able to take advantage of his passions for golf, relaxing at the beach, and visiting places of historical relevance. As a big sports fanatic, he enjoys making it to professional events as often as possible (during non-pandemic times), but also sharing a game day BBQ with friends. He shares his time with his girlfriend Ivonne and their mischievous American Bully, Akila.
Tiffany
Tiffany joined Dropified in August of 2020 as part of the Customer Success team. She is originally from the Washington, DC area, graduating from The University of Maryland College Park with a Bachelors Degree in Communication. She has been living with her partner in Hanoi, Vietnam for 3 years. Tiffany has worked in the software industry for more than 12 years, most notably working in sales management in the Adobe partner ecosystem for almost 10 years, focusing on building strong customer relationships and increasing their skills & proficiency with thoughtfully designed training & coaching programs. On the operations side, she has also led various teams within a $5 billion dollar organization and developed cross-functional programs within customer success, marketing, sales & growth strategy, CRM systems, partner management, recruiting, contracts, and product management.In her spare time, she is an avid traveler and has visited 40+ different countries, fueled by her obsession with eating and culture. Amongst her friends and family, she is known as a food encyclopedia, cooking enthusiast, and meal hunter. She is also an excellent karaoke performer (as a former musical theater nerd) and has owned a corgi (Teddy, 17 years old) since before the internet deemed them cool.
Robyn
Robyn joined the Dropified family in September 2020 as a Community Success Specialist, part of the Customer Success team. Born and raised in Vancouver, British Columbia, Canada, she attended the University of British Columbia to earn her Bachelors Degree in Sociology. Robyn developed her professional skills working in ecommerce, telecom and software, excelling in her roles related to sales, customer experience and leadership. Robyn is especially passionate about process development, training, and building relationships with her team and clients.In simpler times, Robyn would frequent live music shows, spin cycling classes and enjoyed travelling . As a food enthusiast, she is a firm believer in trying everything at least once, and appreciates cuisine from all parts of the world. She is also a big fan of art and design, which extends to her love of comic books, fashion and interior decorating. Robyn now lives in Calgary, Alberta, Canada with her boyfriend and their 12 year old Yorkshire terrier, Marlin.
Reminder:These will not be in depth business coaching calls with the coaches from the Incubator. The Success team will assist in finding the right resources for you – as well as any technical guidance you need on the platform. This channel should not be viewed as additional business coaching from the incubator coaches.